Homepage – Repair & Maintain Service

Your new
and improved
repair service

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Your new service

Repair & Maintain is a long-term joint asset management contract between Johnnie Johnson Housing and Equity Housing Group. This means that all your repairs and maintenance services from 17 June 2019 will be carried out by Fortem.

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Just a few of the things you can expect from Fortem

  • Book appointments with ease
  • Repairs fixed first time (where possible)
  • Improved communal repairs service
  • Enhanced communication
The Service
Fortem Van

How do I report a repair?

Report a Repair
Time
24/7
Time
365 days a year

You can report a repair by filling in a form on this website, or alternatively you can call us*.

Report a repair

*Please note all emergency repairs MUST be phoned through to our contact centres immediately.

Get in touch

Submit

Johnnie Johnson Housing:

T: 0345 305 5335 (Available 24/7)

E: general.enquiries@jjhousing.co.uk

Equity Housing Group:

T: 0300 123 4460

E: customersolutions@equityhousing.co.uk

Contact