Homepage – Repair & Maintain Service

Your new
and improved
repair service

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Your new service

Repair & Maintain is a long-term joint asset management contract between Johnnie Johnson Housing and Great Places Housing Group. This means that all your repairs and maintenance services will be carried out by Fortem.

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Just a few of the things you can expect from Fortem

  • Book appointments with ease
  • Repairs fixed first time (where possible)
  • Improved communal repairs service
  • Enhanced communication
The Service
Fortem Van

How do I report a repair?

Report a Repair
365 days a year

You can report a repair by filling in a form on this website, or alternatively you can call us*.

Report a repair

*Please note all emergency repairs MUST be phoned through to our contact centres immediately.

Get in touch


    Johnnie Johnson Housing:

    T: 0345 305 5335 (Available 24/7)

    E: general.enquiries@jjhousing.co.uk

    Great Places Housing Group:

    T: 0300 123 4460

    E: customersolutions@equityhousing.co.uk